Terms & Conditions

Last updated: March 24, 2026

Please read these Terms and Conditions carefully before using Sellerbox. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Sellerbox ("we," "us," or "our"). If you are using the Platform on behalf of a business or entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

Sellerbox is a seller analytics and order management platform designed to help e-commerce sellers on platforms such as Meesho manage their operations. Our services include:

Real-time order tracking and fulfillment status monitoring

SKU performance analytics and product-level reporting

Revenue, margin, and return rate analysis

Inventory and operational health dashboards

Data export and reporting tools

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3. Eligibility & Account Registration

3.1 Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use Sellerbox. By using the Platform, you represent and warrant that you meet these requirements.

3.2 Account Registration

To access the full features of Sellerbox, you must register for an account. You agree to:

Provide accurate, current, and complete information during registration

Maintain and promptly update your account information

Keep your password confidential and secure

Notify us immediately of any unauthorized access to your account

Accept responsibility for all activities occurring under your account

We reserve the right to suspend or terminate accounts that contain inaccurate or misleading information.

4. Use of the Platform

4.1 Permitted Use

You may use Sellerbox solely for lawful business purposes related to managing your e-commerce selling operations. You agree to use the Platform in accordance with all applicable laws and regulations.

4.2 Prohibited Activities

You agree not to:

Use the Platform for any unlawful, fraudulent, or malicious purpose

Attempt to gain unauthorized access to any part of the Platform or its related systems

Reverse engineer, decompile, or disassemble any portion of the Platform

Upload or transmit viruses, malware, or any other harmful code

Scrape, crawl, or use automated tools to extract data without prior written consent

Resell, sublicense, or commercially exploit the Platform or its data without authorization

Interfere with or disrupt the integrity or performance of the Platform

Impersonate any person or entity or misrepresent your affiliation

5. Subscription & Payments

5.1 Subscription Plans

Sellerbox may offer free and paid subscription tiers. Paid features, pricing, and billing cycles will be clearly disclosed before purchase. We reserve the right to change pricing with 30 days' advance notice.

5.2 Billing

By subscribing to a paid plan, you authorize us to charge your designated payment method on a recurring basis. All fees are non-refundable except where required by applicable law or as explicitly stated in our refund policy.

5.3 Free Trials

If we offer a free trial, your access will automatically convert to a paid subscription at the end of the trial period unless you cancel before the trial expires.

5.4 Taxes

You are responsible for all applicable taxes, duties, and levies imposed by any governmental authority in connection with your use of Sellerbox.

6. Data & Privacy

You retain ownership of your business data uploaded to or generated within Sellerbox. You grant us a limited, non-exclusive license to process and use your data solely to provide and improve our services.

7. Intellectual Property

7.1 Sellerbox IP

All content, features, functionality, trademarks, logos, and technology on the Platform — including but not limited to software, algorithms, design, text, and graphics — are owned by or licensed to Sellerbox and are protected by applicable intellectual property laws.

7.2 Restrictions

You may not copy, modify, distribute, sell, or lease any part of our Platform or its content without prior written consent from Sellerbox.

7.3 Feedback

If you provide feedback, suggestions, or ideas about the Platform, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

8. Third-Party Integrations

Sellerbox may integrate with or link to third-party platforms and services (e.g., Meesho, payment gateways). We are not responsible for the availability, accuracy, or practices of any third-party services. Your use of third-party services is subject to their respective terms and policies.

9. Disclaimers & Limitation of Liability

9.1 Disclaimer of Warranties

Sellerbox is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or free from harmful components.

9.2 Limitation of Liability

To the maximum extent permitted by applicable law, Sellerbox and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, even if advised of the possibility of such damages.

Our total liability to you for any claims arising under these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sellerbox and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law; or (d) your infringement of any third-party rights.

11. Termination

Either party may terminate these Terms at any time. You may terminate by deleting your account. We may terminate or suspend your access immediately, without prior notice, for conduct that we determine to be in violation of these Terms or otherwise harmful to the Platform, its users, or third parties.

Upon termination, all provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms shall be first attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996.

13. Modifications to Terms

We reserve the right to update these Terms at any time. We will notify users of material changes via email or a prominent notice on the Platform. Your continued use of Sellerbox after the effective date of any changes constitutes acceptance of the updated Terms.

14. Miscellaneous

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force.

Waiver: Our failure to enforce any right under these Terms shall not constitute a waiver of that right.

Assignment: You may not assign your rights under these Terms without our written consent.

Force Majeure: We shall not be liable for delays or failures caused by events beyond our reasonable control.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Sellerbox Support

Email: legal@sellerbox.in

Website: www.sellerbox.in